Terms of Service

Last Updated: June 9, 2025

1. Introduction

Welcome to GridBase. These Terms of Service ("Terms") govern your use of our website located at gridbase.ai and our spatial intelligence platform (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Definitions

For the purpose of these Terms:

  • "Service" refers to the website, application, or any other platform provided by GridBase.
  • "User" refers to any individual who accesses or uses the Service.
  • "Content" refers to text, graphics, images, music, software, audio, video, information, or other materials.
  • "Customer Data" refers to any data, including spatial data, floor plans, building layouts, and other information that you upload, generate, or otherwise provide while using the Service.

3. Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your business purposes.

5. Customer Data

You retain all rights to your Customer Data. By uploading or providing Customer Data to the Service, you grant GridBase a non-exclusive, worldwide, royalty-free license to use, copy, process, adapt, modify, publish, transmit, display, and distribute such Customer Data for the purpose of providing and improving the Service.

You represent and warrant that: (i) you have the right to upload and provide Customer Data to the Service, and (ii) your Customer Data does not violate the privacy rights, publicity rights, copyright rights, contract rights, or any other rights of any person or entity.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity or performance of the Service
  • Attempt to gain unauthorized access to the Service or related systems
  • Harass, abuse, or harm another person
  • Submit false or misleading information

7. Intellectual Property Rights

The Service and its original Content, features, and functionality are owned by GridBase and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Subscription and Payment

Some aspects of the Service may be provided on a subscription basis. By subscribing to the Service, you agree to pay the applicable fees as they become due. We may change our fees at any time with prior notice. All fees are non-refundable unless required by law or as otherwise specifically provided in these Terms.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to, if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall GridBase, its affiliates, officers, directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service.

11. Warranty Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. GridBase expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco, California.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Us

If you have any questions about these Terms, please contact us at:

GridBase
Email: legal@gridbase.ai
Address: 123 Tech Avenue, San Francisco, CA 94107

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