Privacy Policy

Last Updated: May 13, 2025

1. Introduction

At GridBase ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our spatial intelligence platform ("Service").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about us or our products
  • Participate in activities on our Service
  • Contact us

Personal information may include your name, email address, phone number, company name, job title, and other information you choose to provide.

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our Service. This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Page views and navigation
  • Referring website
  • Time spent on pages

2.3 Spatial Data

When using our platform, we may collect and process spatial data, including floor plans, building layouts, device locations, and other geospatial information you provide or generate through our Service.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Improve and personalize your experience
  • Understand how you use our Service
  • Develop new products, services, and features
  • Communicate with you about our Service
  • Send you marketing and promotional communications (with your consent)
  • Process transactions
  • Prevent fraud and secure our Service

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors and service providers who perform services for us.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where required by law or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GridBase
Email: privacy@gridbase.ai
Address: 123 Tech Avenue, San Francisco, CA 94107

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